You know how it goes…you finally get home after a long day, take off your shoes, and plop down on the couch to do a little Disney+ bingeing only to find out your TV isn’t working!
©The Simpsons on Disney Plus
There go all of your best-laid plans! But believe it or not, several Disney+ subscribers are having this problem — and they’ve all got ONE thing in common. Here’s a hint: it’s NOT spotty wi-fi!
As first reported by Distractify.com for some mysterious reason (which our technologically-challenged brains will probably never understand) Disney+ is not working on some Samsung TV models — specifically ones from 2016!
Muppets Now Coming Soon to Disney Plus
Disney is currently working with Samsung to resolve the manufacturing issue, but if you’ve encountered this problem there are a few steps to try first before throwing in towel. When it doubt, ALWAYS turn your device on and off! Try restarting your TV and the Disney+ app — if this still doesn’t fix it, you can also uninstall and re-install the Disney+ app.
Wanna watch The Muppets? Find out more about their new Disney Plus show here!
©Disney
Still not working? Well like we said — Disney hopes to have this problem resolved soon, so in the meantime, you can stream Disney+ on your other electronic devices! We’ll follow this story and provide you with further updates!
Check out our list of what you should watch on Disney+ if you’re missing the parks here!
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I have a 2015 Samsung, and have always used my Roku stick with the Disney + app installed on it. It will also be the case for HBO Max
Im having issues with a Sony Bravia smart tv but with all the other tvs in the house, the app works fine. I have no idea what the issue is.
We have a newer Samsung and we have problems from time to time, including last night! Everything will load up fine, we get to what we want to watch, press play, and it looks like it’s starting but then the screen just stays black. Like I said, not all the time, but often enough that it’s annoying when you’re excited to watch something lol.