Disney World may be the Most Magical Place on Earth, but that doesn’t mean that things always go perfectly.
Skyliner Entrance
While the Disney World Skyliner Gondola System generally runs pretty smoothly, it has had its fair share of issues. In October of 2019, there was an accident where the gondolas crashed into each other and in April of this year another crash occurred. Now, it appears that some Skyliner gondolas have crashed again.
A huge thanks to Cameron Dudeck (@camerondudeck via Twitter) who posted these photos online and allowed us to share them with you. As Dudeck shared, it appears some Skyliner gondolas have crashed into each other at the EPCOT Skyliner station.
Photo From @camerondudeck on Twitter
Here’s a closer look at the vehicles that appear to have hit each other.
Photo From @camerondudeck on Twitter
This is what the photos appear to show and what is being reported at the moment. Our reporters have not seen this crash in person, but we are on the lookout for more information.
A big thank you to Kelly Cross (@ArendelleKel on Twitter) for posting the video below and allowing us to share it with you. In the video you can see Cross talk about how they had been stuck on the Skyliner for about 30 minutes, and you can hear sirens passing by in the video.
Cross also posted a follow-up message indicating that they were eventually able to get off the Skyliner and received ice cold water, a $25 gift card, a free umbrella after leaving theirs on the Skyliner, and passes to enjoy EPCOT for the evening.
Update: @WaltDisneyWorld you are the BEST! We got off the Skyliner and were given ice cold water and $25 gift cards. We left our umbrella because I ran out of there so fast. They gave me a free one and gave us passes to enjoy EPCOT this evening. Love, love, LOVE you, Disney! ❤️
— Kelly (@ArendelleKel) June 9, 2021
The type of compensation you might get for any inconveniences you experience during an evacuation in Disney World will likely depend on the sort-of “level” of the emergency or evacuation. You can see more in our video all about emergencies and evacuations below.
Skyliner
This is a developing situation. At this moment, Disney has not shared any official information on this crash, what caused this accident to take place, or any other updates. We’ll continue to update this post or share new posts with you as we learn more.
The EPCOT Skyliner Station
This is the third time that the Disney Skyliner has crashed. Back during the 2019 crash, guests were left stranded mid-air for three hours.
Click here to see more about what that experience was like.
We have also seen a various incidents where guests have been stuck on the Skyliner due to weather issues or technical difficulties.
Skyliner
Disney does have emergency kits on the Skyliner.
Credit: Olivia Crowe
These kits include a few packets of drinking water, cool packs, a pencil and notepad, a whistle, a glow stick, and a few blue cups.
Click here to see our IMPROVED ideas for a Skyliner emergency kit.
As we mentioned before, the Skyliner is usually a great and reliable way to get around Disney World, but it can experience issues or temporarily shut down for a variety of reasons.
If you encounter a time when the Skyliner is closed, there will generally be signage posted and Cast Members available, directing guests to alternative forms of transportation.
Skyliner Not Operating
If you want to know more about how to handle emergency situations and evacuations in Disney World, check out our video below.
Click here to see what you should do if the Skyliner is closed in Disney World.
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Have you been affected by this Skyliner crash, or do you have any photos or details about it? Let us know in the comments, or reach out to us on Twitter, Facebook, or Instagram.
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I’d bet $1 Doppelmayr is on the hook for all this.
This is what happens when you neglect maintenance due to laying off maintenance personnel. Any machinery requires constant upkeep and inspections. The past year+ of lay-offs is now bearing fruit…
Come on Disney! Get this figured out. With all the perks that used to be a given being taken away and with all the cutbacks, you’re slowly sinking into mediocrity. We used to go and feel completely pampered. You made us feel like we were important to you and that you were really happy we were there.
I’ve been going to Disney since 1971! Almost every family vacation since I’ve been married and had kids were at Disney. I instilled a love for Disney in my children who are now grown and have children of their own and I’m instilling the same love for WDW in my grandchildren.
I’ve always talked you up even in the face of skeptics who think Disney is for kids. We never had to jump through so many hoops to make plans to go this year. You’ve created a logistical nightmare. Apparently you’re fine with squeezing more money out of less people. If you’re going to do that then step up your game. This isn’t just about gondolas it’s about your whole approach to guest experiences now. I hope Disney sees this dissatisfaction in its guests.
I think Disney should have put in another People Mover instead of the Skyliner. Even with all of its problems, the People Mover is infinitely safer. Think I’ll just take ground transportation instead of chancing the bi-annual crash.
Meh, these things happen. No one got hurt. No one needs to get hysterical and swear that they will NEVER ride the Skyliner again. On we go.
This is why I will always use the restroom before I get on the Skyliner!!!
Is it just me, or does it seem like the yellow ones keep crashing? 2019 was a yellow and blue, April was 2 yellows and now two yellows again. Just saying, something isn’t right.
I don’t understand how so MANY other venues have gondolas like this and don’t have near the number of issues. That being said, I am looking forward to using them extensively when we visit in January – they look awesome!
25 dollars
Well, after reading the posts before mine my only thought is how dramatic some can get. I am looking forward to riding the skyline again this year on our annual trip in late fall. I hope they figure out what is causing their issues but wouldn’t stop riding it anyway. Make it a great day