Disney World is NOT the same as it used to be. In fact, if you haven’t been to Disney World in several years, you might find things to be very different than when you last saw them.
FastPass+ has been replaced with the paid Genie+ system, brand NEW attractions have opened and more are on their way, there’s a lot of construction going on throughout the parks and resorts, and yes, the Magical Express is gone. When it comes to Disney World’s hotels specifically, many perks have returned in recent years (after many were paused due to the COVID-19 closures), but some still aren’t back!
Here’s a look at the hotel perks that still aren’t back in Disney World:
1 — Package Delivery
While you can still typically pay for items to be shipped from the Disney World gift shops to your home…
…the days of sending your gift store purchase to be held at the front of the park (so you could pick it up at the end of your day instead of lugging it around) or to be sent to your hotel room for you are a thing of the past (at least for now). Package delivery did, however, return to Disneyland in 2022. And we previously saw it return in a limited way to Disney World for the holidays, but that was only for a limited time.
So, for now, keep in mind that you’ll have to lug around your purchases (or store them in a locker) if you don’t want to pay to ship them to your home. That’s something to consider if you’re hoping to buy a large or bulky object in the parks. You may want to buy those near the end of the day so you don’t have to carry them around for too long!
2 — Room Service
Got dreams of kicking back in your pajamas inside your Disney World hotel room and ordering room service to be delivered to you? Well…you might need to be pinched and snapped out of that dream.
With the COVID-19 pandemic came the suspension of room service at Disney World’s hotels. Over the past few years, we’ve seen room service (or in-room dining as it’s sometimes called) return to some of Disney World’s hotels — sometimes surprisingly. But, lately, it’s really just been a service offered at Disney’s Grand Floridian Resort & Spa.
Since it did pop up at some of the other hotels in the past, it never hurts to ask to see what’s available, but for now, you should NOT expect to find room service anywhere but Disney’s Grand Floridian for the most part.
If you are hoping to get a bite to take back to your room, you can instead stop by the hotel’s Quick Service restaurant and get your items to-go (using Mobile Order, you may even be able to note that you want your items packaged to-go at some spots). You could also see if any of the Table Service restaurants in the hotel offer Mobile Order Table Service To-Go, which is essentially a to-go version of the Table Service eats you can get there.
Another option is to have groceries delivered to your hotel from nearby spots like Publix. Or you can order some delicious eats to be sent to you through apps like DoorDash or UberEats.
Click here for a guide to grocery and food delivery!
3 — Airline Check-In
Another perk that hasn’t returned is airline check-in. This used to be a service that let you print your boarding pass and check in your luggage right from the comfort of your Disney World hotel.
But the service is not offered right now and Disney’s website only notes that it is “no longer available” without any potential hints as to whether it could return.
4 — Extra Magic Hours
Extra Magic Hours also haven’t returned to Disney World’s hotels…at least, not in the traditional sense. Previously, Extra Magic Hours was a perk offered to ALL Disney World hotel guests. It was available at a limited number (maybe 1, 2, or 3) parks per day. Depending on the schedule, hotel guests could enter a park early and/or stay in a park late.
Now, there are some extra hours benefits for Disney World hotel guests, but they’re not quite the same as they used to be.
The current system in place features 2 different perks — Early Theme Park Entry and Extended Evening Hours. Early Theme Park Entry allows ALL Disney World hotel guests to enter the park of their choice (with a Park Pass — for now) 30 minutes early any day.
Extended Evening Hours, on the other hand, are only available for those staying at Deluxe Disney World Hotels, Deluxe Villas, and select other qualifying hotels. It is only offered on select nights at certain parks. When offered, guests at a qualifying hotel can stay in the designated park a little later than “regular” park guests (again, with some Park Pass restrictions in place — for now).
The big difference here is especially with Extended Evening Hours, which is only for select hotel guests on select days with certain parks. These perks were introduced for Disney World’s 50th Anniversary but have been extended into 2024. Will they become permanent additions, or will Extra Magic Hours ever come back? That’s a question that has yet to be answered…
Learn all about these perks here!
5 — Some Hotel Restaurants
While most Disney World restaurants have reopened in some form or another, there are 2 at Disney’s Grand Floridian Resort that remain shuttered following their closure years ago due to the COVID-19 pandemic. Specifically, we’re talking about 1900 Park Fare and the Garden View Tea Room.
1900 Park Fare used to offer a character buffet with some unique friends and signature eats (like that Strawberry Soup — ask for it at the Grand Floridian Cafe to see if you can get it there!).
The Garden View Tea Room offered a tea experience, including a special princess-themed one for the little kiddos.
What we have seen is a number of spots in the Grand Floridian getting a facelift recently — from the Mary Poppins Returns look at Citricos to the refurbishment at Narcoossee’s, the updates set to come to the lobby, the exterior work being done, and even the room updates. So if these dining spots do reopen in the future, Disney could similarly give them a bit of a refresh!
6 — Extra Special Experiences
Some extra special experiences also haven’t returned to Disney World’s hotels. For example, while the Bibbidi Bobbidi Boutique has reopened in Magic Kingdom, the one within The Grand Floridian (and the one over at Disney Springs) has not reopened.
In 2022, Disney said that the Bibbidi Bobbidi Boutique locations in Disney Springs and Disney’s Grand Floridian Resort & Spa would be reopening “at a later date.” But we really haven’t seen an update since then.
Additionally, Senses Spa at Disney’s Saratoga Springs Resort has not reopened. The Grand Floridian Spa did reopen in 2022, however…
…so you can head there for a day full of pampering if you should so desire.
7 — Some Special Classes and Programs
Certain special classes and programs haven’t returned to Disney World’s hotels either. For example, there was once a free culinary tour offered at Disney’s Animal Kingdom Lodge that highlighted its restaurants. We haven’t seen that return yet.
But that doesn’t mean that all free tours are gone! Over at Wilderness Lodge, there is a Wonders of the Lodge Art and Architecture Tour offered each morning for about an hour. With this tour, you can go around the resort and learn all about the theming of this gorgeous hotel.
So there are unique things to participate in — you just have to know where to look!
8 — Lots of Free Soap You Can Take HOME
Okay, okay, this has been a change made at Disney World for a while but some of us are STILL sad about it. For now, H2O+ Beauty products are still offered in the Disney World hotels and there are some little soaps available for you to take home usually — like this boxed facial soap (some of the members of our team LIVE off of this).
But, when it comes to shampoo, conditioner, and body wash, you generally won’t find these little snatchable beauties available in most of the Disney World hotel rooms anymore.
Instead, more often you’ll find the bottles attached to the wall so you won’t be able to make a little stockpile to put in your suitcase.
Then, there’s the complication of H2O+’s current status in Disney World. In 2022, it was announced that the H2O+ Beauty line would be retired at the end of the year. Thus far, the products have continued to be available in Disney World’s hotels and there’s no news just yet as to what may replace them, but we’re on the lookout for updates.
And that’s a look at some of the hotel perks that aren’t back in Disney World. What do you think about these things? What do you most miss? Tell us in the comments!
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What hotel perk do you miss the most from Disney World? Tell us in the comments!
William says
Really miss the Magical express and shipment back to our hotel. Last year we loaded up on goodies at Magic Kingdom and our bags were so full we went back to the Poly for a quick drop-off and returned to M.K. later that day.
Holly says
Tables in Wonderland is the one I miss the most.
Reva Kramer says
Package Delivery was a big deal to me. Though I have been to Disneyland as a child, I have only been to Disney World once as an adult. I have been talking about that benefit ever since. It has been 14 years now and I finally get to go back with my whole family next year. I really hope it comes back by then.
Carolyn says
We miss everything!! Honestly, 30 minute early entry did not work for me. Disney had a few entry points for early entry, but last time we were there, everyone was let in. Couldn’t get thru the crowd waiting for rope drop @ MK. to enjoy that 30 minutes. Also, getting thru Security is a NIGHTMARE!!!!
We did send a couple boxes home mailed via Wilderness Lodge. Unfortunately, nothing was bubble wrapped or secured in boxes and some was damaged.
Donna says
I miss the free valet parking on arrival even at budget resorts
There was a monorail food tour that I really wanted to try. It made stops at the poly GFlo and Contemp for bites.
Of course the luau! I understand the new tower is being built but it would be great if there was a luau at the new tower. Maybe a buffet around the pool? Fun!
tammra says
When people would ask me why I kept returning to Walt Disney World, I would tick off all of these perks to explain why it was an “easy” vacation. Sadly, now I watch their watch their eyes glaze over when I try to explain park reservations, Genie+, and Individual Lightening Lane Attractions.
Susan says
We miss the extra magic hours the most, even though we get the benefits when we stay at the Swan or Dolphin or other deluxe resorts. It was just nice to be able to count on something extra every night. Package service is another perk we miss! I don’t think it was mentioned in the article, but we also miss the market/cafeterias that were open 24 hours in certain hotels – especially coming back late from the parks. And lastly, although not a hotel perk, we miss the Crossroads Shopping Center across from Hotel Plaza Blvd. that was sooooo convenient when our kids were small. May I also say that I miss the extra-friendly cast members who would always do whatever it took to resolve a problem and make guests happy.
Nicole says
Package delivery is an issue for me. I am actually less likely to buy something in the parks because I do not want to lug it around all day. I do miss the airline check-in. It was a huge convenience but I don’t change my behavior over it.
Joni says
Miss the high tea at Grand Floridian but I know the Cake Bake shop is coming so I’m crossing my fingers for that reservation. Miss 1900 Park Fare,
Miss brunch at Contemporary, Miss parking in lot by cirque du Soleil, Miss the luau and not excited about the towers at Poly seems so Clinical, same ole same ole Hotel not the wonderful tropical 🌴 theme that is so unique , hope that is not a sign of things to come. And how clean Disney use to be. I’ve seen so many overflowing garbage cans lately.
Becca says
I really miss magical express … I would even be willing to pay for it if it was everything it used to be and I didn’t have to mess with baggage claim or take luggage to my room. And they would definitely get more if my money in the parks if package delivery to the hotel was available.
Rob says
No package delivery is the biggest bummer. That was such a great perk
Chris Joannidis says
Hi – I miss the airline check-in and the baggage check-in at the airport. It’s a shame Disney took away so many free benefits.
MR Ducks says
When flying, Magical Express along with the resort airline check in is missed the most. The higher ups at Disney that chose to do away with that probably never have to touch their own luggage or arrange a ride to and from the airport, they just snap their fingers and some minimum wage Castmember takes care of it for them. Miss the package delivery from the parks back to the hotel, but that is fixed by just not buying as much to deal with carrying around make one trip to the World of Disney at Springs and done.
Carolyn says
The shops in MK, AK, Epcot and HS will ship treasure to home address, so here is the kicker…..if you are shipping anything to home address, wait until u have quite a bit, have items in separate bags with receipt in bag. WL shipped 4 light sabers, some tees and other treasures all @ once. The maximum charged $39.00 no matter what the weight.