Disney World might be the Most Magical Place on Earth, but sometimes things are a little less than magical.
Genie+
Rides temporarily close. Refurbishments get scheduled. Transportation problems happen. Sometimes, though, it’s Disney’s technology that fails us, which seems to be the issue with the My Disney Experience app this morning. We want to give you a heads up if you’re planning on using Genie+ in Disney World today.
Genie+ is part of the My Disney Experience app that you can pay extra for to skip the long standby lines at certain rides and access the Lightning Lanes instead, resulting in shorter waits. It can come in handy when the parks are crowded and save you a lot of time. However, this morning, Genie+ isn’t…well…it isn’t working.
Lightning Lane at Spaceship Earth
When we opened the My Disney Experience app this morning, we got the following message: “At this time, new selections, purchases, or modifications to Disney Genie+ service features are temporarily unavailable.” That means that if you purchase Genie+, you may not actually be able to use it.
©Disney
So what should you do if you’d planned on purchasing Genie+ this morning? Well, if you haven’t already purchased it, you may want to hold off until everything is confirmed to be working again. If you have purchased it and can’t use it, you might want to visit Guest Relations in the park you’re visiting to see what your options are.
Frozen Sing-Along Lightning Lane
This isn’t the first time we’ve seen problems with Genie+. Back in September, Genie+ was having problems for multiple days where Lightning Lane availability was delayed by an hour each morning. We’ll continue to keep an eye on things, though, and let you know what’s going on with it, so stay tuned to DFB for more.
Whew. We know that planning a Disney World trip is A LOT. And this Genie+ thing can be so confusing – which is why we bring you posts like this so often. But we’ve also put together a complete guide in ebook format that gives you all of the info you need, all in one place! Use code WDW2023 for 25% off our DFB Guide to Dining at Walt Disney World.
These Will Be the Hardest Genie+ Reservations To Get in 2024
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GET RID OF IT!!!
HWS is an absolute poopshow today. Genie fail for most of the AM and restaurants not honoring reservations when we were late due to a decent delay on Mickey’s railroad. Corporate aggravation around the fails at least used to precipitate some decent magic, but the dearth of old-fashioned WDW park magic in the Genie age is a mark of a declining corporate mentality that erodes decades of loyalty and directs customers to Universal crosstown.
The same email has a item on how Genie + is going up in price. Then we read how it is struggling? Just another dumb move by the folks at the House of Mouse.
Until Disney’s technology and ride maintenance can keep up, Disney needs to put Genie Plus on the shelf!
Just get rid of it! Then EVERYONE can enjoy the rides without long wait times….