There are more than 25 Disney World Resort hotels to pick from.
Each one offers something different for your Disney experience. You may be looking for the best bang for your buck, different transportation options, and the most immersive, or fun additional attractions. There’s a Disney hotel for everyone regardless of what you’re looking for. But we have to be honest, some are simply better than others (even though it’s hard to beat ANY Disney hotel). So we went to Yelp to find out which Disney hotel has the worst reviews, and this is what we discovered.
We searched Disney World hotels on Yelp and after scouring through all 240 reviewed locations (some Disney World hotels, many Disney World attractions (??), and LOTS of Universal Orlando hotels), we found the worst reviewed Disney World hotel (number 208 out of 240 listed reviews, just ahead of Ultimate Town Car). That resort turned out to be Disney’s Caribbean Beach Resort.
Now, we like the Caribbean Beach Resort, so finding this at the bottom of the list was a little surprising. Let’s see what the reviews had to say.
Reviews
It turns out that many people felt that the hotel was outdated, even having some electrical issues with outlets not working. Another big issue we saw come up a few times was the lack of daily housekeeping. Many visitors wished that cleaning services were offered more frequently, feeling the lack of it is a left-over result of the pandemic.
A lot of people discussed atmosphere and room concerns more than logistics or personnel issues, so it’s good to hear Disney service standards are kept up at this Moderate Resort!
Tour
Okay, so how about a tour through the rooms at the Caribbean Beach Resort to give you a bit of insight into the hotel? When we stayed here, we stayed in the ‘Under the Sea’ room in The Little Mermaid-themed area, which we thought was a cute touch.
The Little Mermaid rooms are refurbished rooms at this hotel in the Trinidad section. The whole room has colors you would expect in a seaside house and it was beautiful.
There’s a Murphy bed behind the couch which helps with using the space efficiently!
The rooms also feature 5th sleepers to accommodate more occupants.
There are also lots of little updates in these new, refreshed rooms including USB and USB-C charging ports.
The bathroom is also very nice with a tub/shower combo. The shower and toilet are separate from the sinks so more people can be getting ready at once, which is really nice for those early Disney mornings!
There are also two sinks for added efficiency.
And you can find storage all over in the room!
These new rooms are definitely a glow-up for the hotel, but we’ll talk about that in a little bit.
Positives
So now that you’ve seen a new and improved room at the Caribbean Beach Resort, let’s go through the positives of staying at this resort because there definitely are many! We’re going to discuss three positives and then three downsides to help you make an informed conclusion.
First, probably the biggest perk of staying at this hotel, is that it is along the Disney Skyliner (it has its own station in fact)! The Skyliner takes you to Disney’s Hollywood Studios and EPCOT, so this is a pretty big deal.
Next, it’s right in a central location. It’s located right along Buena Vista Drive with easy access to Disney Springs, Typhoon Lagoon, EPCOT, Hollywood Studios, and Blizzard Beach. That’s a whole lot of Disney World to be able to get to without having to leave the same road (or with just one turn).
The last positive is for those who wished their family had decided to go on a tropical paradise vacation instead of Disney World. By staying at the Caribbean Beach Resort, you get access to some beautiful beach views and hangouts! You can even visit the ‘private’ island Caribbean Cay.
Downsides
So for a fair review, we have to consider all aspects of this hotel, so here are three downsides to this hotel. It is probably the most spread-out hotel. It covers an immense amount of area, making your walk to the Skyliner station a potentially VERY long one.
Second, the Yelp reviews weren’t entirely wrong–there are parts of this resort that are not as updated as The Little Mermaid rooms. Some are a bit older and, you might say, mildly outdated. But they’re not all that bad.
Last, the food here isn’t usually something we rave about all the time. While the pool bar Banana Cabana is pretty tasty, the rest of it is pretty average. It’s not that it’s bad, it’s just pretty standard Disney food. So don’t count it out as a good option if you’re staying here, we just wouldn’t make the extra trip to eat here.
Alternatives
Now that we’ve discussed the pros and cons of staying at the Caribbean Beach Club as well as give you a quick tour of the new rooms, it’s time to discuss a couple of alternatives if you decide this isn’t the place for you (but if this is your dream hotel, that awesome too!).
Our first alternative suggestion is actually a Value Resort (Caribbean Beach is a Moderate Resort). If having easy access to the Skyline is something that calls to you, then you might like staying at Disney’s Art of Animation hotel! This is a super immersive hotel with sections themed for different Disney movies like Finding Nemo and The Lion King. And it’s located within walking distance to the Skyliner.
Our second alternate would be Disney’s Port Orleans Resort. This is another moderate resort that is honestly quite beautiful. It is also pretty spread out (you drive to the different areas of the hotel), but it’s worth it. There are bus stops all around the resort and it is usually a beloved resort by Disney goers– especially the French Quarter!
There you have it! A full overview of Disney’s Caribbean Beach Resort. 51 people have said it’s their least favorite Disney hotel, but we’ll let you decide for yourself. Otherwise, consider one of the alternatives –Art of Animation or Port Orleans.
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What are you thoughts on Disney’s Caribbean Beach Resort? Let us know in the comments!
R.H. says
I stayed here in 2019 and the rooms were extremely dated–chipped paint, stained carpet, not as nice as the much cheaper Hilton I stayed in on the drive down. The fact that there are no elevators is a HUGE deal, especially when you’re lugging around a suitcase or at the end of a tiring park day.
The refreshed rooms look nicer, but I doubt I’d stay there again.
Jen says
You can’t have that many hotels on the property and not have one at the bottom of the list. It doesn’t make it bad. It just isn’t the best of their many hotels
Richard Mercer- says
I have to wonder whether reviewers on Yelp ever stay at Value Resorts.
I could understand Caribbean Beach being rated as the worst Moderate Resort, but surely not worst of ALL the Disney resorts!!
Elizabeth Pokoly says
This is our family fav. Yes we have had issues with the outlets over the past 7 years mostly staying in the pirate 🏴☠️ rooms now redone. It is continuously booked solid and we stayed at Port Orleans which had a great vibe for being laid back and more upscale. However CB is still our Fav. We like the walking, little beaches and the toaster and microwave in the main house because I have to bring my food. With how busy it is it is about time they are working on updating the rooms. Just a note our room at PO was old and the HVCA was pretty bad. We like being on property!
Tarzan Apeman says
It has been years since we stayed at Caribbean Beach Club. My girls were little – in fact one was still not walking. I was abhorred to find out that they didn’t have elevators in a DISNEY resort! So, at the end of every night both my girls were asleep and guess who had to lug them up the stairs? I vowed never to stay there again.
Bryan says
We had a terrible time there in 2018 but we ended up staying there again this summer and it was much better.
Regina Amidon says
I stayed one night this past summer (July 2024) and absolutely loved it! I’m glad I finally gave it a try! Beautiful Resort! I stayed in the last building of Barbados. Trinidad was right across the street. I’m hoping to get a room in Trinidad section next year to get an under the Sea Room and stay close to Sky Liner like I was in Barbados. Only complaint is the shower. Need to get rid of the shower curtain. No Disney hotel room should have shower curtains IMO.
Tim Porter says
I stayed there with my family 10 and 8 year old in 2022. Was a brilliant hotel our opinion. We actually enjoyed the sheer size of the layout. Made for more walking and outdoor excursions. The skyliner is awesome and the pool is excellent. Rooms I agree were a little dated. But we stayed there for 11 nights before heading to royal pacific at Universal for 5 days. When we come back next year, we will stay at the same hotels again. Caribbean Beach is definitely underrated and the size of the place shouldn’t be enough to put anyone off
Elizabeth Pokoly says
We stay at CRB because the location is great the vibe is so nice! The price is good and every other day room cleaning is more then enough. We actually stayed in the older room pictured and aside from the TV not being updated to screen share from out phone’s video just audio everything worked and was spotless for clean. I bring my own food mostly and was able to get a microwave in my room and used the toaster in the market place. We have stayed at Port Orleans in a princess room and room wise (honestly it was not better) but the grounds are beautiful and it is very very relaxing. The boat is nice access to Disney Springs but the parks are all buses. We would go again to PO because we have a lot of resort days but our favorite is still CBR! One day when we are very wealthy we will stay at the Grand Floridian! LOL