Does Disney World have a Lightning Lane problem? Many of our readers seem to think so.
Disney World has a long history of skip-the-line systems. More recently, we saw Genie+ get replaced by Lightning Lane Multi Pass and Lightning Lane Single Pass. Then we saw the introduction of the pricey Lightning Lane Premier Pass. With Disney shaking things up significantly with the Lightning Lane process, we reached out to you, our readers, to get a litmus test on how everyone’s feeling about Lightning Lane Multi Pass especially, and ya’ll had some thoughts.
We asked our readers on Facebook if you could make one change to Disney World’s Lightning Lanes, what would it be and there was no shortage of answers.
Unsurprisingly, only a small number of people were totally satisfied with how Lightning Lane Multi Pass works. Ever since Disney World moved away from FastPass FastPass+ after the pandemic, criticism has followed the company as it introduced a paid skip-the-line service.
Today, the primary service used is Lightning Lane Multi Pass, which is a tiered system that allows its users to pay to select three ride reservations in advance and then continue selecting ride reservations during select timed windows.
The service also comes with Disney PhotoPass and can be a bit complicated, so for a quick refresher, take a look at the pamphlet below.
So what kind of changes would ya’ll make to Lightning Lane Multi Pass? The most popular answer was to eliminate it altogether.
Reader Steve wrote, “Honestly, I would eliminate ALL of the line-cutting options. Everybody should get the same experience.” Several readers agree that if you pay the price of admission, the wait time playing field should be level.
Reader Pam brought up an idea that many also agreed with: “Make it free.”
In the FastPass era, the skip-the-line service was free and was solely dependent on demand, time of day, and a little bit of luck. So many of us remember those days and it can be challenging to not look back on them fondly. The system worked and it seems like many of you regret Disney changing it.
Another callback to the old FastPass service was brought up by Reader Julie, who wrote that Lightning Lane Multi Pass should have “the option of selecting the same ride and show more than one time”.
Right now, once you use a reservation for an attraction with Lightning Lane Multi Pass, you cannot redeem a second reservation for that day.
Reader Rachel added that there should be more options for pre-booking instead of the 3-ride limitation. Instead of offering three reservations, Rachel suggested that maybe Disney could offer seven instead, “This way the day is essentially booked and we don’t have to worry about rides running out of time slots during the day.”
One of Lightning Lane Multi Pass’ biggest downfalls is that it’s totally subject to availability and demand. There’s always a chance you don’t get your money’s worth. Adding pre-booking reservations could help ease that issue at least for guests who book in advance.
Finally, we saw one popular request get mentioned several times: BRING FASTPASS BACK! It’s clear the old skip-the-line service is still very much missed and we get it.
Do you agree with these Lightning Lane Multi Pass takes? Let us know and continue to follow us here at DFB for all the latest Disney World news, tips, reviews, and more!
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What would you change about Disney World’s Lightning Lane Multi Pass? Let us know in the comments!
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