While we wait for Governor Ron DeSantis to release his re-opening Florida outline (which he is expected to announce today) Disney World has started sending out another round of emails to more guests (last week, the company sent out emails for those with reservations through May 16th), informing them the parks will be closed until further notice.
Cinderella Castle
These notifications are being sent out to guests who had bookings during the week of May 17th through 23rd, 2020.
The emails state that the guests’ Disney World trips will be impacted by the parks’ temporary closure and instructs them to “modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages.” If guests didn’t book their trip directly with Disney, they should contact the travel agency they used.
Note: you will be able to apply the full value of your booking towards future visits without penalties or fees.
Star Wars: Galaxy’s Edge
Click here to find out what Disney World is refunding!
If no action is taken on the guests’ part, Disney will automatically cancel and process a refund for any bookings during the week of May 17th through 23rd, 2020.
Most dining reservations and FastPasses will also be canceled, but if you have any concerns, don’t hesitate to chat with a Cast Member online or call Customer Support at (407) 934-7639. You can also cancel many of your reservations online through My Disney Experience under “My Reservations.”
Epcot’s 2020 Flower and Garden Festival
Here’s are the do’s and don’ts of how to cancel your Disney World trip.
Disney World is also offering its private free dining offer to applicable guests who had bookings from May 17th through 23rd, 2020. You’re invited to reschedule your trip with this special package offer valid for arrivals starting June 1st through September 30th, 2020 which you can book through May 31st.
Crystal Palace
Click here to read more details about the private free dining offer Disney World has offered guests impacted by the recent closures!
Guests who had bookings to Disneyland from May 17th through 23rd, 2020 are also being notified of the closure extension and are being offered a special room discount when they re-book.
Here are the details regarding Disneyland’s exclusive room discount offer for impacted guests!
The parks are still closed until further notice. We will continue to update you on the situation as more information becomes available.
More Disney Park Closure Details and Info
Click HERE for the All Latest Updates
Disney Parks Closure Extended “Until Further Notice.”
Should I Cancel My Disney World Vacation?
Disney’s Closure Timeline and What It Could Mean For Disney’s Reopening
Your Disney Trip Was Canceled -- Now What? DO'S and DON'TS to Cancel, Get Refunds, and Reschedule
Disney World and Disneyland Closure Questions Answered!
Are Disney World Restaurants Really Just Firing Everybody?! It’s Much More Complicated Than You Think
Our handy (and portable!) ebook guides make sure you get the best deals and can plan a vacation of a lifetime.
I have a vacation booked starting May 18 and called DVC and they said they were only cancelling through May 7. Strange…
I have reservations in Hilton Head July 13-15 and in Sept 13-15. What are the chances of HH being open for those dates.
We have a trip scheduled for July 6-10th. With Disney trying to get people to re-book trips between June and September, I’m very concerned…if parks open at partial capacity, are we all going to have to be lined up at the gate at 3am to get into the parks? If everyone is rescheduling their trips between June and September, it seems like those months could be an absolute nightmare, and if parks truly are only operating at 50% or 75% capacity during that time, there could potentially be thousands of people who are shut out of the parks every day. I don’t know what to do about our trip! 🙁 🙁 🙁
I have reservations for OKW for May 17th. I haven’t received any correspondence from Disney as of today, April 30.
I will be at the Riviera on June 6th, hopefully! I need a vacation, I don’t care if they quarantine us in the Riviera!
We rebooked from April(cancelled by Disney) to July. Free dining does not always apply. We booked under FL for us and family from MI. We were told we don’t qualify.
Our May 16 – 23 reservation was cancelled yesterday. Disney emailed me early in the day as they began cancelling our ADRs. Even though we expected it the reality of seeing it in writing made for such a sad day for our family.