Less than a week ago, Disney began canceling reservations for guests who had bookings during the week of May 17th through 23rd, 2020.
Big Thunder Mountain
And even though Shanghai Disneyland recently announced it will be reopening on May 11th, another batch of cancellation letters are being sent out to folks with plans to visit Disney World or Disneyland later this month.
Notifications are now being sent out to guests with arrival dates beginning May 24th through May 31st. The message is very similar to prior emails and directs people to “modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages.” If guests didn’t book their trip directly with Disney, they should contact the travel agency they used.
Mickey Balloons
Disney World is still currently accepting reservations starting June 1st. But do keep in mind that this does not confirm that Disney World is officially opening in June.
Check out the do’s and don’ts of how to cancel your Disney World trip here.
Furthermore, if no action is taken by the guest, Disney will automatically cancel and process a refund for any bookings during the week of May 24th through 31st, 2020. Note: you will be able to apply the full value of your booking towards future visits without penalties or fees.
Splash Mountain
Click here to find out what Disney World is (and isn’t) refunding!
Most dining reservations and FastPasses will also be canceled automatically, but if you have any concerns, don’t hesitate to chat with a Cast Member online or call Customer Support at (407) 934-7639. You can also cancel many of your reservations online through My Disney Experience under “My Reservations.”
Cinnamon Roll at Gaston’s Tavern
Eligible guests who were affected by these cancelations can take advantage of a private free dining offer.
Mickey Bar
Disney World invites you to reschedule your trip with this special package offer valid for arrivals starting June 1st through September 30th, 2020 which you can book now through May 31st.
See more details here about the private free dining offer Disney World has offered guests impacted by the recent closures!
Guests who had trips booked for Disneyland from March 16th through May 31st, 2020 may be eligible for an exclusive special room discount offer when they re-book.
Sleeping Beauty Castle at Disneyland
Get the details regarding Disneyland’s exclusive room discount offer for impacted guests here!
As always, our hearts go out to those of you who have had to cancel your Disney plans during this time. We love you guys and we will get through this strange time together!
Click here to read some of the new safety measures and protocols that Disney is planning on implementing when the parks reopen!
More Disney Park Closure Details and Info
Click HERE for the All Latest Updates
Disney Parks Closure Extended “Until Further Notice.”
Should I Cancel My Disney World Vacation?
Disney’s Closure Timeline and What It Could Mean For Disney’s Reopening
Your Disney Trip Was Canceled -- Now What? DO'S and DON'TS to Cancel, Get Refunds, and Reschedule
Disney World and Disneyland Closure Questions Answered!
Are Disney World Restaurants Really Just Firing Everybody?! It’s Much More Complicated Than You Think
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As of today, May 7th, I have not received any correspondence from Disney on cancelling my May 17th reservations. I took it upon myself, however, to “modify” my current reservation to the end of June without any restriction and full availability. I’m just playing this by ear so hopefully we’ll get to do late June. I’m totally cool with not being able to go in May but I was SO hoping that they would do the right thing and do a soft opening with the hotels and Disney Springs. I don’t understand why they aren’t when according to CDC guidelines and the governor, that they’re totally able and capable of doing that. I’m disappointed that’s all. The good news is that I can hope for June. If not June then I’ll just go in late September on another previous reservation that I made in January. Things should settle down by then.
I have a booking from june 16 to june 23 and I want to know any updates and I hope they open
As of May 17th I still have my reservation to stay at Walt Disney World Resort Hotel for memorial day weekend. I called and they said nothing is canceled and to keep on checking their updates daily on their site.