When planning a trip to Disney World, during your trip, or even after your trip, you might need to call Disney to ask them a question, make a special request, or get specific information.
Time to Head to Disney World!
But what number do you call?! There are a lot of different numbers on Disney World’s websites. Today we’re breaking it all down for you and giving you the ultimate guide to Disney World contact numbers.
Keep in mind, this list is based on the information we could obtain from Disney. Some of these lines may be direct lines that lead you directly to the department they’re intended to lead you to. Other numbers may indicate that they are direct numbers, but instead lead you back to a general line.
And some may in fact be direct numbers, but due to high call volume or other factors, you may STILL get redirected to a general line. But, hopefully, this list can help you navigate the phone system and speak to the Cast Members you need to speak to about your specific issues!
Hollywood Studios
We’ll continue to update this list as we get any updated information!
General Line for Anything Related to Your Disney World Vacation
(407) 939-5277
Hotel Reservations
(407) 939-1936
You can also call (407) 939-4357 for assistance with your hotel or package reservation
Tickets
New tickets: (407) 939-7679
Existing tickets: (407) 566-4985
Tours and Recreation
We found a few numbers here including (407) 939-1929 and 407-WDW-TOUR
For VIP Tour Services, you’ll want to call (407) 560-4033
Group Reservations
(407) 939-1942
My Disney Experience and MagicBands Help
(407) 939-4357
Annual Passholder Questions
We found both 407-WDW-PASS/(407) 560-7277
Park Hopping Availability Number
(407) 560-5000
Non-Reservation Questions
(407) 939-2273
Questions/Comments About a Prior Visit
(407) 939-6104
Disability Services
(407) 560-2547
Dining Reservations Help
Disney is encouraging guests to use My Disney Experience for all of their dining reservations needs, but if you do need to speak to someone about an issue with a dining reservation or if you made but now cannot find your reservation online, or if you experience other issues, you can call (407) 939-3463
Disney World Hotels
To reach a Disney World hotel, you can call (407) WDW-DISNEY or (407) 939-3476 and the Cast Member will direct you to the right line.
Or, you can call the hotel directly. These are their numbers:
- Bay Lake Tower at Disney’s Contemporary Resort — (407) 824-1000
- Boulder Ridge Villas at Disney’s Wilderness Lodge — (407) 824-3200
- Copper Creek Villas & Cabins at Disney’s Wilderness Lodge — (407) 824-3200
- Disney’s All-Star Movies Resort — (407) 939-7000
- Disney’s All-Star Music Resort — (407) 939-6000
- Disney’s All-Star Sports Resort — (407) 939-5000
- Disney’s Animal Kingdom Lodge — (407) 938-3000
- Disney’s Animal Kingdom Villas – Jambo House — (407) 938-3000
- Disney’s Animal Kingdom Villas – Kidani Village — (407) 938-7400
- Disney’s Art of Animation Resort — (407) 938-7000
- Disney’s Beach Club Resort — (407) 934-8000
- Disney’s Beach Club Villas — (407) 934-8000 or (407) 934-2175
- Disney’s BoardWalk Inn — (407) 939-6200 or (407) 939-5100
- Disney’s BoardWalk Villas — (407) 939-6200 or (407) 939-5100
- Disney’s Caribbean Beach Resort — (407) 934-3400
- Disney’s Contemporary Resort — (407) 824-1000
- Disney’s Coronado Springs Resort — (407) 939-1000
- Disney’s Grand Floridian Resort & Spa — (407) 824-3000
- Disney’s Old Key West Resort — (407) 827-7700
- Disney’s Polynesian Village Resort — (407) 824-2000
- Disney’s Polynesian Villas & Bungalows — (407) 824-3500
- Disney’s Pop Century Resort — (407) 938-4000
- Disney’s Port Orleans Resort – French Quarter — (407) 934-5000
- Disney’s Port Orleans Resort – Riverside — (407) 934-6000
- Disney’s Riviera Resort — (407) 828-7030
- Disney’s Saratoga Springs Resort & Spa — (407) 827-1100
- Disney’s Wilderness Lodge — (407) 824-3200
- Disney’s Yacht Club Resort — (407) 934-7000
- Shades of Green at Walt Disney World — (888) 593-2242 for reservations or general information, or 407-824-3600
- The Cabins at Disney’s Fort Wilderness Resort — (407) 824-2900
- The Campsites at Disney’s Fort Wilderness Resort — (407) 824-2900
- The Villas at Disney’s Grand Floridian Resort & Spa — (407) 824-3000
- Treehouse Villas at Disney’s Saratoga Springs Resort — (407) 827-1100
- Walt Disney World Dolphin Hotel — (407) 934-4000
- Walt Disney World Swan Hotel — (407) 934-3000
- Walt Disney World Swan Reserve — (407) 842-4900
Disney Floral & Gifts
(407) 939-4438
Disney Cake Ordering Hotline
(407) 827-2253 — right now during COVID-19, however, the custom cake situation differs from hotel to hotel, so you may be better off just calling the hotel directly, asking if their bakery does custom cakes, and then getting directed that way
Magical Express
(407) 939-1936
If you’ve lost an item on the Magical Express, you can call (866) 599-0951
Disney World Theme Parks Merchandise
(877) 560-6477
PhotoPass Guest Support
(407) 560-4300
Disney World Website Support
(407) 939-4357
Keep in mind that while you can choose to call Disney, you can also send them an email or utilize the chat function on the Disney website or in the My Disney Experience app to communicate with them as well.
Again, we’ll continue to update this post as we find other useful numbers or discover more direct lines for you to call. Stay tuned for more updates!
Click here to see our 3 HUGE tips for snagging hard-to-get reservations in Disney World!
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Thank you for this super-helpful list. Can you provide it as a downloadable chart similar to the Food & Wine Festival booth flyer you create each year?
Kim, I’ve passed this request to the team. Keep your eyes peeled for one. 🙂
I have been waiting on hold for a chat response for over 2 hours today.
All I wanted to know is How long the chocolate Easter Eggs are going to be displayed at the Grand Floridian. So for a simple question I waited 45 minutes and gave up. What terrible customer service. As a stockholder and annual pass holder I would accept better, much better customer service for all visitors!!
The phone numbers above have all been consolidated into one call center. No matter which number you call you wont get what you expected to get. Very frustrating
Calling Disney is a lesson in futility. I can’t count the number f times I have called and after being on hold for hours, received no help. But thank you for the list, DFB, we are EVER hopeful that Disney will do a better job with customer service!
Hi there. I can not get a direct access to Old Key West anymore. The number listed (which was the same number I had in my phone from 2015, so I know it was right at one time) gets me to a calling center, “that answers the phone for old key west.” Everyone is incredibly nice and helpful. It’s just sometimes necessary to speak with someone who has SEEN the property.
how do i reach the concierge for the polynesian hotel (not the villas)? thx