Disney’s been sampling how technology can enhance theme park dining for years. One of my earliest memories is stopping at the Epcot WorldKey under the golf ball to make dinner reservations via the talking head on the screen.
Today, Disney’s continuing to make progress in the information age. The recently launched online Advanced Dining Reservations system and the following tech-y installments are good examples.
Computerized Ordering
You’ll recall a previous post on the Food Blog about the Contemporary Resort Contempo Cafe’s new computerized ordering system. It resembles the made-to-order (“MTO”) ordering system from my favorite gas station chain, Sheetz, and I thought it was fantastic when I got the chance to use it for the first time in February.
As it turns out, Disney’s been adding these ordering systems in several spots throughout the parks and resorts. I’ve got some photos from Pecos Bill Tall Tale Inn and Cafe in the Magic Kingdom and Captain Cook’s quick service restaurant in the Polynesian Resort, as well as the Contempo Cafe photos.
Online Ordering
One tech advancement I’m very excited about is Wolfgang Puck Express’ online ordering system. While this isn’t a “Disney innovation,” it is a way to take advantage of technology when dining at Downtown Disney.
If you’re planning on heading to Wolfgang Puck Express in Downtown Disney’s Marketplace, simply visit their online ordering website in advance. No need to log in, just click on “browse menu” and set a date, then make your choices — even substitutions — online.
Even if you’re headed to Disney World in a few days, you can pre-order what you’d like for lunch when you arrive and have it waiting for you at Downtown Disney as soon as you land at MCO. Brilliant.
Where have you seen technology at work?
If you’ve experienced online or computerized ordering, or have a comment about another dining technology at work, I’d love to hear your story! Contact me via the email form button above!