Following the Disney World Skyliner accident last night, guests who had been stuck on Disney World’s newest transportation system for up to three hours have been tweeting their story — and direct messaging us here at DFB — about their experience.

Disney World Skyliner Rescue Vehicles Last Night

See the Disney World Skyliner Accident Breaking News HERE

Luckily, it was evening, so the temperature wasn’t as much of a problem as it would have been had guests been stuck in the gondolas during the heat of the day. But boredom and the lack of bathrooms ended up being a real issue for many guests, as you’d expect.

Disney’s PA system announced to guests at first that the skyliner was temporarily delayed. Over and over and over again. Then announcements began that the guests should use the emergency packs found under the Skyliner’s wooden seats. These included cold packs, bathroom bags, notepads, and water.

Well here’s a look inside the emergency kit on the #Skyliner. We were just told we could open it. There’s water inside, a note pad, cups (possibly in case nature calls), light stick … hitting 90+ min @WaltDisneyWorld @WFTV pic.twitter.com/3xyvrHGyUO

— Cierra Putman WFTV (@CPutman_WFTV) October 6, 2019

Guests realized that they were seriously stuck. And may be stuck for a long, long time. Many began to post to social media about their predicament, updating the world in real time about their experience.

Truck and ladder being prepped to evacuate from Skyliner at Boardwalk Resort #disneyskyliner #DisneyWorld @WDWToday pic.twitter.com/4WAu5ClwMq

— Aaron Murray (@WaltyDis) October 6, 2019

Finally guests began to see first responders on the scene. DFB follower @Diane_Katherine sent us photos from her experience via instagram.

First Responders on the scene

Guests weren’t sure what had happened, if anyone had been hurt, or what their rescue situation might be.

First Responder Truck Ready to Evacuate

And after up to three hours stuck on the Skyliner, some gondolas began to move very slowly toward the stations while others were evacuated from the air by emergency vehicles.

Happening now at Disney.
Evacuating the sky lifts after a power failure ⁦@WFTV⁩ pic.twitter.com/o1ZEl8EbJC

— tom terry (@TTerryWFTV) October 6, 2019

When guests were able to finally get off of the Skyliner, we’ve seen tweets and had guests report they were given two $50 Disney gift cards and two Disney World park hopper tickets to make up for their trouble. Disney also had cold water available and taxis and transportation ready to return guests to their homes and resorts.

Just finished talking to some @WaltDisneyWorld representatives but no one would say what happened. They took our info and gave gift cards and park hopper passes. My gondola mate was disappointed @DisneyCruise wasn’t on the table. 🙂 pic.twitter.com/IsS0OQpl2f

— Cierra Putman WFTV (@CPutman_WFTV) October 6, 2019

At this time, the Disney World Skyliner is closed until further notice.

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