Disney World is the Most Magical Place on Earth, but sometimes some not-so-magical things happen. 

Sometimes, things go wrong during your vacation, but that is why Disney World has trained its Guest Relations Cast Members to help you out when something goes wrong. All of the parks have a dedicated area where you can speak to Cast Members about any issues, questions, or concerns. Guest Relations Cast Members really do want to help you, but sometimes they hear complaints that they just can’t control or hear over and over again. Of course, they would never tell you because they are too nice.

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