It’s safe to say that the travel plans of many were hindered this past December when Southwest Airlines canceled a ton of domestic flights due to a winter storm. These cancelations resulted in thousands of angry travelers, warranting refunds and even a senate hearing.
Southwest Airlines ©Reuters
These cancelations left many passengers, flight attendants, and pilots stranded in airports with no way of traveling home. Southwest has worked to make things right after the incident, and now they’ve revealed even more information about how they plan to move forward and prevent future problems.
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